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​Tell us how we are doing!

Use our online form to rate your satisfaction with our services... just click on the blue button below to start your survey...

  Complete a Survey

Online Satisfaction Survey



Need help resolving a problem? 


Typically, your Support Coordinator can assist you in resolving most problems. If you have a complaint that has not been resolved to your satisfaction, or a complaint about our services, you may use our secure online form to file a complaint:
Submit Complaint Form
Or, you may call us, and ask to speak to our Executive Director:
Nashville: 615.242.9500 or TollFree: 877.776.9702
Ext. 28


Title VI Rights ...

If you suspect a violation of the civil rights of a person under
Title VI of the Civil Rights Act of 1968*, you may contact:

Jack Alexander
Title VI Coordinator
Compass Coordination, Inc.
615.242.9500 or Toll-Free: 877.776.9702, ext. 24 


*Title VI of the Civil Rights Act of 1964 prohibits discrimination
on the basis of race, color, or national origin in programs and activities
that receive federal financial assistance.

Your Satisfaction ...


We are only as good as you think we are.  We need your feedback to know what's working and not working.  We use your feedback to continually improve our services.


This page contains options for you to provide us with feedback or find assistance with a problem.


The Satisfaction Survey is an important tool for our ISCs.  It gives them and our management the information they need to ensure your ISC services are meeting your needs and expectations.